We love animals and use only faux fur for our products. We choose the best quality furs we can get from Italy, France and Korea. Most of our items are made to order- it usually takes around 5-7 business days. We ship all ears and tails in boxes, so please don't worry for their safety :) Custom orders are not available! Also please read our terms and conditions below before ordering. When you purchase from our shop it means you have read and agreed with our shop policy.